WooCommerce

Cannot connect to WooCommerce site

0.4 min read

| September 14, 2024

Problem

Extensiv Integration Manager cannot connect to WooCommerce site.

Solution

  • Make sure you have WooCommerce version 3.0.0 or above. Having the latest version can help as well.
  • Try changing permalink settings
    • Go to Settings > Permalinks and choose something other than "Default"
  • If you have migrated the database or updated it is possible the API credentials don't work anymore. Try generating new ones.
  • Make sure you have the correct Store URL. You can find the Store URL needed by Integration Manager on the System Status page of WooCommerce. Use the Site URL field.
 

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