| Help Center
Found 25 results for
Filter by product
All products 
Customer Success team
Ask us about your contract, subscriptions, premium features and paid services.
Contact your Customer Success Manager →
Sales team
New to Extensiv? Talk to an expert about solutions tailored to your specific business goals
Contact Sales →More resources
Contact Extensiv
← BackTechnical Support team
Get help with any technical issues
Support Portal IN APP
Submit and track your request through your personal Portal
Initial response within 8 business hours
Chat IN APP
Live chat with a Support specialist
Standard hours: Mon–Fri, 5 am – 5 pm PST / 8 am – 8 pm EST
After hours support: Available for critical issues on some products
To see email address, select a product below
Phone
To see phone number, select a product below
Which product do you need help with?
Find the contact information for the Tech Support team that specializes in your product
3PL Warehouse Management
Warehouse Management
Integration Management
Order Management
Network Management
Billing Management
Contact Extensiv
← BackCustomer Success team
Here to help you grow your relationship with Extensiv
Reach out to your Customer Success Manager (CSM) for:
- Enabling premium features and paid services
- Discussing your contract and subscription
- Escalating more than one case at a time
Contact your CSM
Go to Support Portal / Breadcrumb / Breadcrumb to find your dedicated Customer Success Manager and their contact information
Log into Support PortalCan’t find your CSM?
Email us at customersuccess@extensiv.com
Initial response within 8 business hours
Learn more
Subscription, Invoice and billing FAQ
Common questions about paying Extensiv for your product subscriptions.
Read the article →Get in touch with an expert. Talk with sales.
Already using Extensiv? Get in touch with support.
Integration Manager
All the integrations you need to easily automate and streamline your online orders from a single platform.
Get Started for Free →