| Help Center
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Order Sources
- 1ShoppingCart
- Amazon Direct Fulfillment
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Amazon Seller Central
- Error: Amazon MWS Developer Access is About to Expire
- Missing Amazon Seller Central Orders
- Amazon Inventory Error - An FBA offer already exists on this SKU
- Amazon Could Not Upload Tracking
- Amazon Inventory Sync Issue
- Amazon - Access to Orders.ListOrders is denied
- Amazon Marketplace Integration Overview
- Amazon Marketplace Alerts
- Amazon Marketplace Extra Fields
- Amazon - No valid marketplaces
- Amazon Ship Methods
- Setting Up Amazon Seller Central
- Amazon orders marked as late even when shipped same day
- Amazon Ship Confirmation Delays
- Amazon Marketplace Settings
- ApparelMagic
- ArcDynamic
- AspDotNetStorefront
- BigCommerce
- BlueCherry
- BrightSites
- ByDesign Freedom
- Centra
- ChannelAdvisor
- Cin7
- ClickBank
- Cratejoy
- CS Cart
- CSV Cart
- Dear Systems
- DemandStream
- DSCO
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Ebay
- eBay Integration Overview
- Setting Up Ebay
- eBay Settings
- Ebay Error - Variation level SKU should be supplied to revise a Multi-SKU item.
- How to find "Sales Record Number" in eBay?
- Inventory-based listing management is not currently supported by this tool - Ebay
- Ebay listings not syncing with Extensiv Integration Manager
- Ebay Auth token is expired
- You've reached the number of items you can list - Ebay
- Using eBay Global Shipping Program
- Ecwid
- Etsy
- Faire
- Feature List
- Forecastly
- Goldbelly
- Google Shopping
- Groupon
- Houzz
- Infusionsoft
- Integral Group
- Joor
- Lightspeed Retail
- Linnworks
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Magento
- Setting Up Magento
- Setting Up Magento 2
- Magento 1 Settings
- Magento 2 Settings
- Supported Plugins - Magento
- Invalid api path - Magento
- Magento 2 Permissions Error
- Magento orders missing products
- SOAP extension is not loaded - Error Message
- Access Denied - Magento
- Invalid carrier specified - Magento
- Magento Shipment Emails Don't Include Tracking Number
- Neto
- NetSuite
- Nexternal
- OnBuy
- OpenCart
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Order Manager
- Extensiv Order Manager Integration Overview
- Setting Up Extensiv Order Manager
- Extensiv Order Manager Settings
- Initialize Inventory Sync For New Extensiv Order Manager Products
- Extensiv Order Manager Warehouse Name or Warehouse ID error
- Setting Up ShipStation as an Order Destination for Extensiv Order Management
- OrderBot
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OrderStream
- Performing tests inside CommerceHub Testing Portal
- Setting Up CommerceHub OrderStream
- CommerceHub OrderStream Settings
- CommerceHub OrderStream Invoices
- CommerceHub Required Resources
- CommerceHub Orders Late or Not Shipped
- CommerceHub Inventory Not Updating
- CommerceHub Confirmation Error - PO does not exist for this relationship
- CommerceHub Confirmation Error - PO is not in a state where this action can be applied
- Setting up Merchant SKUs and UPCs - CommerceHub
- CommerceHub Walmart.com
- Overstock.com
- PayPal
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PrestaShop
- Setting Up PrestaShop
- PrestaShop Settings
- Error pulling mapping code from PrestaShop
- Internal error. To see this error please display the PHP errors. - PrestaShop
- Blank Tracking Number - PrestaShop
- Shipping Confirmation Error - PrestaShop
- Unexpected HTTP Status 302 - PrestaShop
- Fatal Error - PrestaShop
- Internal Server Error 500 - PrestaShop
- Pulse Commerce
- Quickbooks
- Radial
- SalesForce
- Shift4Shop - 3DCart
- ShipStation
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Shopify
- Shopify Payment Status Info
- Shopify Inventory Not Syncing
- Shopify Integration Overview
- Setting Up Shopify
- Shopify Settings
- Shipping Method Setup - Shopify
- Shopify Filter Order Rules
- Shopify - Line Items: must be stocked at the same location
- Shopify Products say: Unavailable on Extensiv Integration Manager
- How to Ignore Shopify POS Orders
- Shopify - This action requires write_orders scope
- SPS Commerce
- Squarespace
- Sticky.io
- Teapplix
- UltraCart
- Uniware ClearConnect
- Unleashed
- Veeqo
- Vend POS
- Vin eRetail
- Volusion
- Walmart Marketplace & DSV
- Wayfair
- Web Shop Manager
- Wish
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Wix
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WooCommerce
- Setting Up WooCommerce
- Setting WooCommerce Timezone
- WooCommerce Settings
- Sorry, you are not allowed to create resources - WooCommerce
- Fix WooCommerce Permissions
- Error adding notes to order - WooCommerce
- WooCommerce reported a file not found error
- Invalid response from WooCommerce
- WooCommerce Confirmation Methods
- WooCommerce Inventory Sync
- Conflicting Order Numbers - WooCommerce
- Cannot connect to WooCommerce site
- WooCommerce Ship Methods
- Cannot communicate securely with peer - WooCommerce
- API key provided does not have write permissions - WooCommerce
- Xero
- XML Cart
- Yahoo Stores - Small Business
- Zoho Inventory
Setting Up CommerceHub OrderStream
Integration specs:
Supported functions:
- Order Download
- Inventory Sync
Shipment Confirmation - Detailed
Required Parameters
- FTP Server
- FTP Username
- FTP Password
- Your Partner ID
- Their Partner ID (Retailer ID)
- Your Vendor ID* (Retailer Dependent)
- Warehouse ID (aka Facility ID)
CommerceHub is an EDI connection. As such it is your responsibility to carefully read the setup documentation and understand any requirements CommerceHub or the retailer have put on your specific setup. EDI connections are never plug-and-play and you must take responsibility for knowing your requirements and setting up your products and SKUs correctly in order for the connection to work smoothly.
Premium Setup
CommerceHub Setups or testing performed by Integration Manager have a setup fee. Please create a support ticket to get a new setup started.
Step-by-step guide
- You must have OrderStream enabled on your CommerceHub account.
- Extensiv Integration Manager uses SFTP communication with OrderStream via XML. Make sure your OrderStream account is setup for SFTP communication (not VAN)
- Please contact CommerceHub at partnersetup@commercehub.com and let them know you will be using XML over SFTP. They will provide FTP credentials for Integration Manager.
- Extensiv Integration Manager uses SFTP communication with OrderStream via XML. Make sure your OrderStream account is setup for SFTP communication (not VAN)
- Request the supplier test plan and XML guides from CommerceHub and send it to Integration Manager. (these can be found in your CommerceHub Resource Center as well)
Setup your warehouse From shipping address in the Integration Manager merchant. Click on Locations Products, select a warehouse, click Edit Warehouse, click Add Address.
- Place the CommerceHub Warehouse/Facility ID in the "AddressLocationNumber" field in the Integration Manager Warehouse Address.
- You can find your Warehouse/Facility ID in OrderStream by going to Warehouses > Manage Warehouses.
Document numbers
- 850 Purchase Order
- 855/997 Acknowledgement
- Integration Manager can only supports full Acknowledgements. If an order can only be partially fulfilled then a partial acknowledgement should be sent using CommerceHub's Web Portal.
- Integration Manager can only supports full Acknowledgements. If an order can only be partially fulfilled then a partial acknowledgement should be sent using CommerceHub's Web Portal.
- 856 Shipment
- 810 Invoice
- We recommend you enable Auto Invoicing in CommerceHub, but Integration Manager can generate basic invoices. Contact CommerceHub for setup information.
- 846 Inventory Advice
CommerceHub connections through Integration Manager only support Dropship orders, not B2B.
Data exchange method in CommerceHub
When configuring your CommerceHub OrderStream account, please select the data exchange methods as shown HERE. Note: Document types may vary per retailer. Please select SFTP and XML for all Integration Manager documents (listed above).
Testing process
CommerceHub requires testing the connection before going live.
- Enter your test credentials into Integration Manager to load orders.
Contact Integration Manager support to have us generate testing responses for those orders.
- Please include the retailer Test Plan & HubXML documents provided by CommerceHub. Read instructions for downloading them.
- Integration Manager will respond with a list of manual actions you must also perform. Login to https://test.commercehub.com to complete them.
- Once done, let CommerceHub know to review the test orders.
- Additional changes or test orders may be required.
When certified, you can switch go live by removing the "-test" from the FTP Server setting in Integration Manager.
- Example: mystore.sftp-test.commercehub.com mystore.sftp.commercehub.com
Note: Save your testing password in case you ever plan to set up a second retailer. CommerceHub will re-use the same testing password but will not provide it to you again which can draw out the amount of time it takes to setup future retailer connections.
Packing Slips
Integration Manager does not sync custom packing slips from CommerceHub. Custom packing slips must either be manually downloaded from CommerceHub or generated in your back-end/warehouse system.