Faire Shipping Confirmations Are Being Rejected
0.4 min read
|Problem
Faire is rejecting confirmations and tossing an error in Integration Manager.
Cannot edit SWF shipments
There is a 'Ship With Faire' shipping method that can be selected when manually fulfilling an order inside the Faire portal.
When the 'Ship With Faire' method is selected, Integration Manager won't be able to update shipping information for an order that is already marked as 'Shipped' inside of Faire.
Solution
- Cancel Sending Tracking for the affected order. To do this, click the order that's tossing this error. (Actions Menu > To Cart > Cancel Sending Tracking)
Once done, the Shipping Sent to Cart field will update from No to Canceled. - Dismiss any active alerts. On the Alerts tab at the top-left corner, search for any active alerts tossing this error.