ChannelAdvisor - Carrier and Class is Invalid
0.3 min read
|Tracking information fails to load into ChannelAdvisor with the following error:
Could not upload tracking information for Order # xxxxxxx. Error Code: Error Message: Carrier and Class is Invalid
Carrier: 'name of carrier'
Class: 'name of class'
Solution:
Create
New Carrier/Class Combination.
To add a custom shipping carrier:
Go to
SFulfill > Settings & Tools > Shipping > Carriers.
Below
the Available box enter in the Carrier Name and Class Class and hit
the Add button
For more info, please visit this link.