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Order Sources
- 1ShoppingCart
- Amazon Direct Fulfillment
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Amazon Seller Central
- Error: Amazon MWS Developer Access is About to Expire
- Missing Amazon Seller Central Orders
- Amazon Inventory Error - An FBA offer already exists on this SKU
- Amazon Could Not Upload Tracking
- Amazon Inventory Sync Issue
- Amazon - Access to Orders.ListOrders is denied
- Amazon Marketplace Integration Overview
- Amazon Marketplace Alerts
- Amazon Marketplace Extra Fields
- Amazon - No valid marketplaces
- Amazon Ship Methods
- Setting Up Amazon Seller Central
- Amazon orders marked as late even when shipped same day
- Amazon Ship Confirmation Delays
- Amazon Marketplace Settings
- ApparelMagic
- ArcDynamic
- AspDotNetStorefront
- BigCommerce
- BlueCherry
- BrightSites
- ByDesign Freedom
- Centra
- ChannelAdvisor
- Cin7
- ClickBank
- Cratejoy
- CS Cart
- CSV Cart
- Dear Systems
- DemandStream
- DSCO
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Ebay
- eBay Integration Overview
- Setting Up Ebay
- eBay Settings
- Ebay Error - Variation level SKU should be supplied to revise a Multi-SKU item.
- How to find "Sales Record Number" in eBay?
- Inventory-based listing management is not currently supported by this tool - Ebay
- Ebay listings not syncing with Extensiv Integration Manager
- Ebay Auth token is expired
- You've reached the number of items you can list - Ebay
- Using eBay Global Shipping Program
- Ecwid
- Etsy
- Faire
- Feature List
- Forecastly
- Goldbelly
- Google Shopping
- Groupon
- Houzz
- Infusionsoft
- Integral Group
- Joor
- Lightspeed Retail
- Linnworks
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Magento
- Setting Up Magento
- Setting Up Magento 2
- Magento 1 Settings
- Magento 2 Settings
- Supported Plugins - Magento
- Invalid api path - Magento
- Magento 2 Permissions Error
- Magento orders missing products
- SOAP extension is not loaded - Error Message
- Access Denied - Magento
- Invalid carrier specified - Magento
- Magento Shipment Emails Don't Include Tracking Number
- Neto
- NetSuite
- Nexternal
- OnBuy
- OpenCart
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Order Manager
- Extensiv Order Manager Integration Overview
- Setting Up Extensiv Order Manager
- Extensiv Order Manager Settings
- Initialize Inventory Sync For New Extensiv Order Manager Products
- Extensiv Order Manager Warehouse Name or Warehouse ID error
- Setting Up ShipStation as an Order Destination for Extensiv Order Management
- OrderBot
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OrderStream
- Performing tests inside CommerceHub Testing Portal
- Setting Up CommerceHub OrderStream
- CommerceHub OrderStream Settings
- CommerceHub OrderStream Invoices
- CommerceHub Required Resources
- CommerceHub Orders Late or Not Shipped
- CommerceHub Inventory Not Updating
- CommerceHub Confirmation Error - PO does not exist for this relationship
- CommerceHub Confirmation Error - PO is not in a state where this action can be applied
- Setting up Merchant SKUs and UPCs - CommerceHub
- CommerceHub Walmart.com
- Overstock.com
- PayPal
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PrestaShop
- Setting Up PrestaShop
- PrestaShop Settings
- Error pulling mapping code from PrestaShop
- Internal error. To see this error please display the PHP errors. - PrestaShop
- Blank Tracking Number - PrestaShop
- Shipping Confirmation Error - PrestaShop
- Unexpected HTTP Status 302 - PrestaShop
- Fatal Error - PrestaShop
- Internal Server Error 500 - PrestaShop
- Pulse Commerce
- Quickbooks
- Radial
- SalesForce
- Shift4Shop - 3DCart
- ShipStation
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Shopify
- Shopify Payment Status Info
- Shopify Inventory Not Syncing
- Shopify Integration Overview
- Setting Up Shopify
- Shopify Settings
- Shipping Method Setup - Shopify
- Shopify Filter Order Rules
- Shopify - Line Items: must be stocked at the same location
- Shopify Products say: Unavailable on Extensiv Integration Manager
- How to Ignore Shopify POS Orders
- Shopify - This action requires write_orders scope
- SPS Commerce
- Squarespace
- Sticky.io
- Teapplix
- UltraCart
- Uniware ClearConnect
- Unleashed
- Veeqo
- Vend POS
- Vin eRetail
- Volusion
- Walmart Marketplace & DSV
- Wayfair
- Web Shop Manager
- Wish
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Wix
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WooCommerce
- Setting Up WooCommerce
- Setting WooCommerce Timezone
- WooCommerce Settings
- Sorry, you are not allowed to create resources - WooCommerce
- Fix WooCommerce Permissions
- Error adding notes to order - WooCommerce
- WooCommerce reported a file not found error
- Invalid response from WooCommerce
- WooCommerce Confirmation Methods
- WooCommerce Inventory Sync
- Conflicting Order Numbers - WooCommerce
- Cannot connect to WooCommerce site
- WooCommerce Ship Methods
- Cannot communicate securely with peer - WooCommerce
- API key provided does not have write permissions - WooCommerce
- Xero
- XML Cart
- Yahoo Stores - Small Business
- Zoho Inventory
BigCommerce - Could not upload tracking - The field quantity is invalid
Problem
Shipment information is failing to load from Extensiv Integration Manager into BigCommerce with the following error:
Could not upload tracking information for Order # XXXXXX: The field 'quantity' is invalid. The quantity specified is greater than the quantity of the product that is available to ship.
Solution
This usually means that these is not enough inventory in BigCommerce to ship out the order.
- Make sure that there is inventory in your WMS and BigCommerce for the affected SKU.
- Integration Manager syncs inventory from your WMS to BigCommerce. This lets BigCommerce know that there is enough inventory to fulfill the order.
This can also mean you have edited the order and reduced the quantity after the warehouse received it.
- You can change the inventory in BigCommerce back to the original quantity.
- You can manually add the tracking information into BigCommerce for the affected order.
- Be sure not to change the order details in BigCommerce after the warehouse has received the order. If you need to, it is best to cancel the existing order and create a new order.