Order Manager

Setting Up ShipStation as an Order Destination for Extensiv Order Management

1.0 min read

| September 14, 2024

Extensiv Order Management users can ship orders from their in-house warehouse using the Orders & Shipping modules or through a shipping integration. A common integration that OM customers utilize is ShipStation. 

With ShipStation you can import, manage, and ship your orders. ShipStation shipping software is designed to save you time and money on eCommerce order fulfillment.

 

This functionality applies to clients with the Core and Network Packages. For In-House and 360 Packages, please reach out to your Customer Success Manager for information on integrating with ShipStation.

Step-by-step guide

  1. Contact your CSM to request an Integration Management account. 
  2. Invite users to the new Org in Extensiv. For steps on how to add new users, go to Add New Users with Integration Management Permissions.
  3. Set up ShipStation as a WMS in Integration Management. Follow the steps outlined in Setting Up Shipstation WMS
  4.  Set up Order Management Cart in Integration Management.
    1. Navigate to Carts. Click +New Setup.
    2.  Select Extensiv Order Manager from the options.
    3.  In the Cart Description field, give your cart a name i.e., ‘Company X Order Manager’. 
    4. Click Grant Us API Access. This action will open a new tab to download the CartRover App to your Order Management account. Click the download icon to start the installation.
    5. A redirect link will navigate back to the Cart Setup page. Complete the following settings:
      1. Order download (How often IM will download Orders from Extensiv Order Management)
      2. Warehouse name (Only pull orders with the specified warehouse name; must match the Warehouse in OM- Only necessary if there are multiple Warehouses in Order Management to pull from)
      3. Pickup Order Status (Only pull orders with the selected status)
    6.  Click OK to save. 

Additional settings can be adjusted as needed. Hover over the ?  to see information on each setting.

 

 

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