Zoho - Error message: Unable to find or create Customer Record in Zoho for order number
0.2 min read
|Problem
Unable to find or create Customer Record in Zoho for order xxxxxxx. Please review this customer record in Zoho.
Zoho error message: The customer "John Smith" already exists. Please specify a different name.
Solution
Inside Zoho, navigate to Preferences > Customers and Vendors > click on checkbox 'Allow duplicates for customers and vendors display name.'