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General Support
- Alerts
- FAQ
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General Information
- Error sending orders to Zoho Inventory
- How Extensiv Integration Manager's billing cycle works
- What Does **PII Removed** Mean?
- Before turning on your Integration, answer these questions to configure your setup
- What is Extensiv Integration Manager?
- Extensiv Integration Management Support Options
- Extensiv Integration Manager Payments & Billing Access
- New Integration Checklist
- New or Custom Integration
- Getting Started - Extensiv Integration Manager Merchant Account
- Getting Started - Extensiv Integration Manager Fulfillment Account
- Cart Setup Share
- Print Shipping Labels
- Extensiv Integration Management IP Addresses
- Extensiv Integration Management - Return Orders
- How Extensiv Integration Manager Handles Errors and Retrying
- Sending Bundle or Kit component Products to WMS
- Subscription Orders through Extensiv Integration Manager
- Known WMS Shipping Issues
- Schedule Service Frequency
- Extensiv Integration Management Managed Inventory
- Product aliases in Extensiv Integration Management
- Frequently Asked Questions
- Order Statuses
- Extensiv Integration Management Doesn't Support the Cart I Use
- Order Charge Field Definitions
- How to set up a shopping cart connection (Merchant Users)
- How to set up a shopping cart connection (Warehouse Users)
- How to set up a merchant (Warehouse Users)
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Integration Manager How-Tos
- SCAC Mapping
- Generating HAR File for Support
- Wipe/Clear Orders From Extensiv Integration Management
- Filter Orders
- How to Export Data from Extensiv Integration Manager
- How to Generate Test Orders in Extensiv Integration Management
- How To Set Timezone
- How to Resend Tracking to Order Source
- Understanding the View Product Sync Tool
- Set Warehouse Address in Extensiv Integration Manager
- How to Sign up for a new Extensiv Integration Manager Account
- Upload Product Aliases
- Exclude a Warehouse From Inventory Sync - Disable/Enable Warehouse
- Pay Extensiv Integration Manager Account via International Currencies
- How to Resend Order to Warehouse
- Enable Pop-ups for Extensiv Integration Manager
- Ship Method Mapping
- Cancel or Reactivate Extensiv Integration Manager Account
- Multi-Warehouse Inventory Setup
- How to receive Extensiv Integration Management alerts by email
- How To Manage Alerts
- How to Send Shipping Emails From Extensiv Integration Management
- How to connect to your Warehouse Management System (WMS)
- How to look up an order (Warehouse Users)
- Item Filters - How to accept or ignore specific products
- How to Look Up an Order (Merchant Users)
- Partners & Master Accounts
Extensiv Integration Management Managed Inventory
Beta
This feature is in Beta and can only be enabled by Integration Management support.
In most cases, Extensiv Integration Management handles inventory levels as a passthrough between your Warehouse or Order Management system, and your order sources. In some cases where the backend system does not handle or support inventory management, Integration Management can be used to keep track of basic inventory levels.
Please note that Integration Management is not an Inventory Management System and if you need any advanced or bulk inventory management features you will need to look into a full Inventory Management System. Integration Management supports several of them including:
- Order Manager
- Zoho Inventory
How it Works
Managed Inventory in Integration Management will keep track of your inventory levels and decrement them as orders load. You can also adjust or receive new inventory levels in Integration Management as your inventory changes. These inventory levels will be synced to all of your order sources on a regular basis. The default timing is once per hour.
If you use a WMS or OMS system connected to Integration Management that has it's own inventory tracking, Managed Inventory must be disabled in Integration Management.
Managing Inventory
- You can view and add product in Integration Management by going to Merchant > Locations & Products and clicking on Add/View Products
You can adjust inventory levels in Integration Management by going to Merchant > Locations & Products and selecting a warehouse. Then find and select the desired product.
2. In the Adjust Quantity box, enter the amount to change inventory by as a positive or negative number. DO NOT enter the total quantity.
3. Always click Preview first and verify that the new amount is correct before clicking Save Changes