General Information
29 Articles
Error sending orders to Zoho Inventory
Problem Zoho Inventory tossing this error message: The Customer is inactive. Pl ...
How Extensiv Integration Manager's billing cycle works
The Extensiv Integration Manager monthly billing period is based on the account c ...
What Does **PII Removed** Mean?
Why do I see PII Removed on some of my orders? Where is the customer data? Ans ...
Before turning on your Integration, answer these questions to configure your setup
These are the most common errors we encounter. By answering these questions, it w ...
What is Extensiv Integration Manager?
Extensiv Integration Manager is a web application that is pre-integrated with all ...
Extensiv Integration Management Support Options
Contacting Support You can view your support options and contact support at any ...
Extensiv Integration Manager Payments & Billing Access
Overview This article explains about your billing and payments in Integration Man ...
New Integration Checklist
When connecting a new account to Integration Management, review the following gen ...
New or Custom Integration
If you need an integration that Extensiv Integration Management doesn't offer, th ...
Getting Started - Extensiv Integration Manager Merchant Account
Audience This article is designed for Integration Manager Merchant Plan users. If ...
Getting Started - Extensiv Integration Manager Fulfillment Account
This page is designed for Integration Manager Fulfillment Plan users. If you ar ...
Cart Setup Share
Your Warehouse or 3PL uses Extensiv Integration Manager to handle some of their s ...
Print Shipping Labels
Can I Print Shipping Labels with Extensiv Integration Manager? Extensiv Integrati ...
Extensiv Integration Management IP Addresses
Extensiv Integration Management uses the following IP addresses which you may nee ...
Extensiv Integration Management - Return Orders
Integration Management does not handle returns from any order source (cart). ...
How Extensiv Integration Manager Handles Errors and Retrying
Errors and Alerts Any time a system connected to Extensiv Integration Manager ha ...
Sending Bundle or Kit component Products to WMS
Extensiv Integration Manager does not currently have a way to convert from a bund ...
Subscription Orders through Extensiv Integration Manager
Subscription orders are handled differently by every order source, but the way Ex ...
Known WMS Shipping Issues
Webhooks The following WMS systems send tracking records to Integration Manager u ...
Schedule Service Frequency
For each job in Extensiv Integration Manager you can customize how frequently Int ...
Extensiv Integration Management Managed Inventory
Beta This feature is in Beta and can only be enabled by Integration Management su ...
Product aliases in Extensiv Integration Management
What is a product alias (aka. identifier)? Product aliases are unique values that ...
Frequently Asked Questions
What data does Integration Management pass between systems? Integration Managemen ...
Order Statuses
This page explains the meanings of each order status in Extensiv Integration Mana ...
Extensiv Integration Management Doesn't Support the Cart I Use
Extensiv Integration Management strives to support as many shopping carts and mar ...
Order Charge Field Definitions
The definitions below are how Extensiv Integration Manager uses and calculates pr ...
How to set up a shopping cart connection (Merchant Users)
Warehouse users Warehouse users should use this guide: How to set up a shopping c ...
How to set up a shopping cart connection (Warehouse Users)
Warehouse users can easily set up and configure new shopping cart connections for ...
How to set up a merchant (Warehouse Users)
If you use a Fulfillment Account, you can add an unlimited number of merchants to ...