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General Support
- Alerts
- FAQ
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General Information
- Error sending orders to Zoho Inventory
- How Extensiv Integration Manager's billing cycle works
- What Does **PII Removed** Mean?
- Before turning on your Integration, answer these questions to configure your setup
- What is Extensiv Integration Manager?
- Extensiv Integration Management Support Options
- Extensiv Integration Manager Payments & Billing Access
- New Integration Checklist
- New or Custom Integration
- Getting Started - Extensiv Integration Manager Merchant Account
- Getting Started - Extensiv Integration Manager Fulfillment Account
- Cart Setup Share
- Print Shipping Labels
- Extensiv Integration Management IP Addresses
- Extensiv Integration Management - Return Orders
- How Extensiv Integration Manager Handles Errors and Retrying
- Sending Bundle or Kit component Products to WMS
- Subscription Orders through Extensiv Integration Manager
- Known WMS Shipping Issues
- Schedule Service Frequency
- Extensiv Integration Management Managed Inventory
- Product aliases in Extensiv Integration Management
- Frequently Asked Questions
- Order Statuses
- Extensiv Integration Management Doesn't Support the Cart I Use
- Order Charge Field Definitions
- How to set up a shopping cart connection (Merchant Users)
- How to set up a shopping cart connection (Warehouse Users)
- How to set up a merchant (Warehouse Users)
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Integration Manager How-Tos
- SCAC Mapping
- Generating HAR File for Support
- Wipe/Clear Orders From Extensiv Integration Management
- Filter Orders
- How to Export Data from Extensiv Integration Manager
- How to Generate Test Orders in Extensiv Integration Management
- How To Set Timezone
- How to Resend Tracking to Order Source
- Understanding the View Product Sync Tool
- Set Warehouse Address in Extensiv Integration Manager
- How to Sign up for a new Extensiv Integration Manager Account
- Upload Product Aliases
- Exclude a Warehouse From Inventory Sync - Disable/Enable Warehouse
- Pay Extensiv Integration Manager Account via International Currencies
- How to Resend Order to Warehouse
- Enable Pop-ups for Extensiv Integration Manager
- Ship Method Mapping
- Cancel or Reactivate Extensiv Integration Manager Account
- Multi-Warehouse Inventory Setup
- How to receive Extensiv Integration Management alerts by email
- How To Manage Alerts
- How to Send Shipping Emails From Extensiv Integration Management
- How to connect to your Warehouse Management System (WMS)
- How to look up an order (Warehouse Users)
- Item Filters - How to accept or ignore specific products
- How to Look Up an Order (Merchant Users)
- Partners & Master Accounts
Cart Setup Share
Your Warehouse or 3PL uses Extensiv Integration Manager to handle some of their shopping cart and marketplace connections. This guide will connect your cart's account to your Warehouse using Integration Manager so the warehouse can download new orders and optionally post back tracking and inventory.
Your login credentials will be kept completely secret from both Integration Manager and the warehouse.
To start this process, reach out to your warehouse and let them know which order source you need them to connect to.
Step-by-step guide
- Once initiated by the warehouse, you will receive an email from Integration Manager with a special setup link. This email will list the warehouse name and which cart or marketplace they are attempting to connect to.
- You will be taken to a website and asked whether or not you would like to provide access. Click Grant API Access.
- The shopping cart's app login/install page will open. If not, the popup was blocked and instructions will appear showing how to open the page.
- Follow the directions on the screen to create the connection. These steps will vary depending on which cart or marketplace you are connecting, but in general the steps are:
- Login to you Cart's account
- Click on Confirm, Accept, or Install to give us permissions to access your account.
- You will be directed back to the original connection screen. Wait until you see the Successful Authorization message. This may take up to 10 seconds.
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You are done!
- You can close the window now. Both you and the warehouse will receive an email confirming that the connection is complete.
What is my Access Code?
If the setup page is asking for an Access Code, you have an invalid link. Ask for a new link or email to be provided.