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General Support
- Alerts
- FAQ
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General Information
- Error sending orders to Zoho Inventory
- How Extensiv Integration Manager's billing cycle works
- What Does **PII Removed** Mean?
- Before turning on your Integration, answer these questions to configure your setup
- What is Extensiv Integration Manager?
- Extensiv Integration Management Support Options
- Extensiv Integration Manager Payments & Billing Access
- New Integration Checklist
- New or Custom Integration
- Getting Started - Extensiv Integration Manager Merchant Account
- Getting Started - Extensiv Integration Manager Fulfillment Account
- Cart Setup Share
- Print Shipping Labels
- Extensiv Integration Management IP Addresses
- Extensiv Integration Management - Return Orders
- How Extensiv Integration Manager Handles Errors and Retrying
- Sending Bundle or Kit component Products to WMS
- Subscription Orders through Extensiv Integration Manager
- Known WMS Shipping Issues
- Schedule Service Frequency
- Extensiv Integration Management Managed Inventory
- Product aliases in Extensiv Integration Management
- Frequently Asked Questions
- Order Statuses
- Extensiv Integration Management Doesn't Support the Cart I Use
- Order Charge Field Definitions
- How to set up a shopping cart connection (Merchant Users)
- How to set up a shopping cart connection (Warehouse Users)
- How to set up a merchant (Warehouse Users)
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Integration Manager How-Tos
- SCAC Mapping
- Generating HAR File for Support
- Wipe/Clear Orders From Extensiv Integration Management
- Filter Orders
- How to Export Data from Extensiv Integration Manager
- How to Generate Test Orders in Extensiv Integration Management
- How To Set Timezone
- How to Resend Tracking to Order Source
- Understanding the View Product Sync Tool
- Set Warehouse Address in Extensiv Integration Manager
- How to Sign up for a new Extensiv Integration Manager Account
- Upload Product Aliases
- Exclude a Warehouse From Inventory Sync - Disable/Enable Warehouse
- Pay Extensiv Integration Manager Account via International Currencies
- How to Resend Order to Warehouse
- Enable Pop-ups for Extensiv Integration Manager
- Ship Method Mapping
- Cancel or Reactivate Extensiv Integration Manager Account
- Multi-Warehouse Inventory Setup
- How to receive Extensiv Integration Management alerts by email
- How To Manage Alerts
- How to Send Shipping Emails From Extensiv Integration Management
- How to connect to your Warehouse Management System (WMS)
- How to look up an order (Warehouse Users)
- Item Filters - How to accept or ignore specific products
- How to Look Up an Order (Merchant Users)
- Partners & Master Accounts
Upload Product Aliases
Review the Product Aliases in Extensiv Integration Manager page before continuing with the below steps.
The Extensiv Integration Manager interface does not currently allow you to upload product aliases in bulk via CSV. It currently only supports manual entry. However, if you provide your product aliases to Integration Manager Support in the following CSV format, Integration Manager Support will upload the file for you. A standard one-time fee is charged, please contact support for up to date pricing.
Notes:
- The file must contain a single header row.
- The file must contain the Master SKU from your fulfillment system.
- The Alias Name field must be consistent per sales channel.
- The Alias Value must be unique per Alias Name, and should be unique across all products. A single alias code that points to multiple products can cause issues.
WMS Master SKU |
Alias Name |
Alias Value |
Alias Name |
Alias Value |
0000002 |
Amazon_SKU |
AM-CYU5-MARK |
Shopify_SKU |
MARK-AM-CYU5000 |
0000003 |
Amazon_SKU |
AM-CYU6-MARK |
Shopify_SKU |
MARK-AM-CYU6000 |
0000004 |
Amazon_SKU |
AM-CYU7-MARK |
Shopify_SKU |
MARK-AM-CYU7000 |
Attached below is a CSV version of the format above.