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Small Parcel Carriers
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Order Processing
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- Billing Best Practices for Shipping
- International Shipping
Shipping with Pitney Bowes Cross-Border Delivery
This article reviews the features and services available when shipping Pitney Bowes Cross-Border Delivery orders through Small Parcel Suite and how to connect a Pitney Bowes Cross-Border carrier account to Small Parcel Suite.
Supported providers
|
Label Provider |
Support Pitney Bowes Cross-Border |
| BUKU Ship |
No |
| Pitney Bowes |
Yes |
| ShipEngine |
No |
Supported features
Feature |
Description |
Supported? |
Adult Signature |
Requires a recipient to sign for delivery and be at least 21 years old. |
No |
Carrier Insurance |
Insurance available for purchase through carrier. |
No |
Delivery Confirmation |
Allows recipient to receive a text or email notification upon delivery |
No |
|
Domestic Shipping |
Shipping supported in the U.S. |
No |
Domestic Shipping (CA) |
Shipping supported in CA. |
Yes |
Electronic Customs Submission |
Commercial invoice is automatically delivered to customs after the shipping label is printed. |
Not needed* |
End of Day (Electronic) |
Order is automatically manifested with carrier |
Not needed* |
End of Day (PDF) |
Manifest can be downloaded as a PDF |
Not needed* |
International Shipping |
Shipping supported outside of U.S. |
Yes |
Label Reference Fields |
Allows up to two label messages |
Yes |
Multi-Package Shipping |
Multiple packages allowed per shipment |
No |
Multiple Accounts |
Allows connection of multiple prepaid billing accounts |
Yes |
Rate Shopping |
Returns estimated shipping rates |
Domestic: No Outbound: Yes |
Return Labels |
Allows printing of return labels |
Yes |
Signature Confirmation |
Requires someone at or near the delivery address to sign at the time of delivery |
No |
Tracking |
Verification of delivery progress |
Yes |
* Pitney Bowes Cross-Border Delivery has special handling of international paperwork and manifests. Please contact your Pitney Bowes representative for more information on how they handle this process for international orders.
Supported services
The ship services listed below are available when shipping Pitney Bowes Cross-Border orders in 3PL Warehouse Manager.
Depending on your warehouse location the services available through CBDS will vary.
Domestic services
| Service |
Transport Territory |
| PB Domestic Standard Service |
Domestic (CA) |
Return services
|
Service |
Transport Territory |
| PB Return Standard Consolidated |
International (from CA to US) |
| PB Return Standard Per Piece |
International (from CA to US) |
Outbound services
|
Service |
Transport Territory |
| PB CBDS Standard DDP |
International |
| PB CBDS Standard DDU |
International |
| PB CBDS Expedited DDP |
International |
Delivery solutions
Pitney Bowes Cross-Border supports a variety of delivery solutions depending on the shipment type selected. Here are the delivery solutions supported on Smart Parcel Suit.
Domestic delivery solutions
|
Solution |
Additional Info |
| Drop-Off to Local Depot |
The merchant delivers the parcel to the local depot. |
| Drop-Off to CBDS |
The merchant delivers the parcel to the CBDS Hub. |
| Bulk Pickup |
Pitney Bowes picks it up the parcel for delivery to the CBDS Hub. |
Return delivery solutions
|
Solution |
Additional Info |
| CBDS Returns Delivery Solution |
Delivery from a local depot to the CBDS Hub. |
Outbound delivery solutions
|
Solution |
Additional Info |
Territory |
| Piece-Level Shipment |
Either USPS picks up the parcel or the merchant delivers it to USPS. |
U.S. outbound |
| Bulk Pickup |
Pitney Bowes picks up the parcel. |
U.S. outbound |
| Drop-Off to PB Standard |
The merchant delivers the parcel to the PB Standard facility. |
U.S. outbound |
| Drop-Off to CBDS |
Either the merchant delivers the parcel to the CBDS Hub or a domestic carrier picks up the parcel. |
CA outbound |
Connection guidelines
Before you can start shipping orders through Pitney Bowes Cross-Border Delivery, you must first connect to Pitney Bowes as a Provider in Small Parcel Suite from the Small Parcel Settings page. Please see this article for understanding the process of connecting to Pitney Bowes: https://help.extensiv.com/shipping-setups/connecting-carriers-to-providers
In addition, Pitney Bowes Cross-Border Delivery requires direct onboarding with Pitney Bowes. To fully activate this option, please contact your Pitney Bowes representative for more information.