Shipping with ePost Global
2.2 min read
|This article reviews the features and services available when shipping ePost Global orders through Small Parcel Suite and how to connect an ePost Global carrier account to Small Parcel Suite.
Supported providers
Label Provider |
Supports ePost Global? |
BUKU Ship |
Yes |
Pitney Bowes |
No |
ShipEngine |
No |
Supported features
Feature |
Description |
Supported? |
Adult Signature |
Requires recipient to sign for a delivery and be at least 21 years old |
No |
Carrier Insurance |
Insurance available for purchase through carrier |
No |
Delivery Confirmation |
Allows recipient to receive text or email notification upon delivery |
No |
Direct Signature |
Requires someone at the delivery address to sign at time of delivery |
No |
Domestic Shipping |
Shipping supported in U.S. |
No |
Electronic Customs Submission |
Commercial invoice is automatically delivered to customs after shipping label is printed |
Yes |
End of Day (Electronic) |
Order is automatically manifested with carrier |
No |
End of Day (PDF) |
No |
|
Shipping supported outside of U.S. |
Yes |
|
Label Reference Fields |
Allows up to three label messages per shipping label |
Yes* |
Multi-Package Shipping |
Multiple packages allowed per shipment |
No |
Multiple Accounts |
Allows connection of multiple prepaid billing accounts |
No |
Rate Shopping |
Returns estimated shipping rates |
Yes |
Return Labels |
No |
|
Signature Confirmation |
Requires someone at or near the delivery address to sign at time of delivery |
No |
Third-Party Billing |
Allows billing of shipping costs to a third-party that is not the shipper or receiver |
No |
Tracking |
Verification of delivery progress |
Yes |
*ePost Global supports 2 reference fields per shipping label.
Supported services
The ship services listed below are available when shipping ePost Global orders in 3PL Warehouse Manager. Please note that these service names may vary slightly from their official carrier labels.
Service |
Transport Territory |
EPG ePacket Service |
International |
EPG Priority Parcel with DC |
International |
EPG Priority Parcel with DC DDP |
International |
Connection guidelines
Before you can start shipping orders through ePost Global, you must first connect to BUKU Ship as a Provider. If you have already set up another carrier with BUKU Ship, you can connect your ePost Global account.
Once you connect a customer's ePost Global account to Small Parcel Suite, you cannot use your primary warehouse account for that customer when shipping with ePost Global.
- Navigate to the Small Parcel space, then select Settings and select a customer from the drop-down menu.
- In the Carrier Accounts section, click Create.
- Using the drop-down menus, specify whether you are setting up a 'Warehouse Account' or 'Customer Account', select the relevant warehouse or customer, choose ePost Global, then click Next.
- Complete each field as needed—those denoted with an asterisk (*) are required. Here are a few important notes related to the form fields:
- If this is a Warehouse Account, you should enter your warehouse's information; if this is a Customer Account, you should enter your customer's information.
- 'Account Nickname' is your preferred nickname for this carrier account.
- If this is a Warehouse Account, you should enter your warehouse's information; if this is a Customer Account, you should enter your customer's information.
- Once you complete the form, click Connect to receive a confirmation message.
Once connected, the carrier account is instantly set up, and your warehouse can start shipping against the account.
If this carrier account is registered in a country that is different from where your 3PL account is located (defined under Admin > Manage Company Info), you must first reach out to Support so they can update this carrier account's home country before you can begin shipping with the account.
We recommend printing 1–2 test shipping labels at least one business day in advance of needing to print labels for active shipments.
If you plan on connecting multiple accounts for a single carrier, please see Connecting Multiple Accounts for the Same Carrier before repeating Steps 1–5 above.