General Information

Order Statuses

0.5 min read

| September 14, 2024

This page explains the meanings of each order status in Extensiv Integration Manager. 

Order Status

API Value

Meaning

New

new

The order has been downloaded from the shopping cart to Integration Manager and will be sent to the WMS.

Cancel Sending

new

The order has been downloaded from the shopping cart, but WILL NOT be sent to the WMS.

At WMS

at_wms

The order has been sent from Integration Manager to the WMS system.

Shipped

shipped

Integration Manager has received tracking for the order from the WMS.

Confirmed

confirmed

Integration Manager has sent tracking for the order back to the shopping cart.

Error

error

Order is being held by Integration Manager due to error(s). (i.e. Ship method mapping, address error.)

A red exclamation point will display in the Status field of the UI. This status name is returned in API calls.

Canceled

canceled

Canceled orders are not displayed on the Orders screen. They are available in the Integration Manager API.
 

 

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