Orders

Restoring a Canceled Order

0.4 min read

| September 14, 2024

A canceled order can only be restored if the sales channel has not been notified of the cancellation.

To restore an order that has been canceled, follow the procedure below.

Step 1: Navigate to Order Routing of Network Manager. then, click Settings.

Step 2: Click Orders.

Step 3: On Filter By tab, select Canceled from the dropdown menu. Select your preferred item on criteria field to view canceled orders by that criteria.

Step 4: On the Orders panel in the center, select the order to be restored, then click the Restore button.

Step 5: On the Restore Orders window, click the Yes - Restore button to confirm the restoration of the order.
 

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