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Settings
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General
- Configuring Shipping Presets
- Update My Profile
- Disable the Inventory Update From Extensiv Order Manager to All Sales Channels
- How to Enable Out of Stock Control for eBay Sales Channels
- Company Info and Additional Account Settings
- Installing an App from the Order Manager App Store
- How to View Your Extensiv Order Manager Invoices
- How To Remove an App in Order Manager
- Ruby Has 3PL Integration
- Company Time Zone Setting
- Tax Identifiers
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Sales Channels
- Deactivating a Sales Channel
- Editing Sales Channels
- Enable or Disable Extensiv Order Manager Email Notifications to Your Customers
- Shopify Tags
- Shopify Locations
- Amazon Cancellation Settings
- Steps in Adding Walmart as a Sales Channel
- Adding Newegg as a Sales Channel
- Adding eBay as a Sales Channel
- Viewing a Sales Edit Channel's History
- Reactivating Sales Channels
- Adding Amazon as a Sales Channel
- Adding Shopify as a Sales Channel
- Adding a Manual Sales Channel
- Adding Sales Channels
- Assigning a Packing Slip and/or Email Template to your Sales Channel
- How to Exclude a Warehouse From Pushing Inventory to a Sales Channel
- Setting Up Shipment & Carrier Mappings for Your Sales Channels
- Amazon Pacific Time Orderbot Setting
- Walmart Fulfillment Services - WFS
- WFS Workflow
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Webhooks
- Order Creation Webhook
- Shopify Cancellation Webhook
- Shopify Refund Webhook - POS Orders
- Shopify Fulfillment Webhook
- Shopify Refund Webhook (e-commerce Orders)
- Shopify Product Deletion Webhook
- BigCommerce Webhook
- Shopify Product Update / Product Edit Webhook
- Shopify Auto-Subscribing Webhooks
- Order Payment Webhook
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Shipping Providers
- Adding FedEx as a Shipping Provider
- How to Add Express 1 as a Shipping Provider
- Adding Amazon Buy Shipping as a Shipping Provider
- UPS Mail Innovations Services
- Adding DHL eCommerce as a Shipping Provider
- FedEx ETD
- Deactivate or Reactivate a Shipping Provider
- Adding Shipping Providers
- Customizing Shipping Services and Package Types Per Shipping Provider
- Vendors
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Warehouses & Vendors
- Creating and Configuring Warehouses in Extensiv Order Manager
- Can I have additional order information populated on my Shipping label?
- Configuring Shipping Label Print Format Options
- Inventory Dependent Warehouses
- How to Configure the Order Export File for FTP Connections
- Deactivating a Warehouse in Extensiv Order Management
- Updating the Address/Return Address for Your Warehouse
- Search for Vendors
- Configuring a Dropship Vendor
- Creating an In-House Warehouse
- How do I connect Extensiv Order Manager with Deliver?
- Configuring Dropship Vendor FTP
- FTP Inventory Import for a 3PL
- Setting Up Domestic Backup Warehouses
- Setting Up a Warehouse's International Rank
- Pick List Settings
- Setting Up a 3PL Warehouse
- Setting Up Document Print Settings
- Setting a Dropship Template and Fulfilling Orders with a P.O.
- Use Component Inventory Setting for Bundles and Kits
- Instructional Video - Creating Warehouses & Warehouse Settings
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Orderbots
- Orderbots - Complete List of Filters & Actions
- Postal Zones in Extensiv Order Manager
- Automating Orders to Fulfill from a Specific Warehouse
- Editing an Orderbot
- Deactivating an Orderbot in Extensiv Order Manager
- Mark Order as Shipped Orderbot
- Replace Address Orderbot
- Creating an Orderbot
- Support for Shopify's Additional Details
- Orderbots filtered by zip code range
- Adding Order Item to Order Orderbot Action
- Commonly Used Orderbots
- Understanding Apply Best Rate vs Cheapest Rate Orderbots
- Orderbot: Set order weight and dimensions based on products
- Orderbot: Using Hold the order for and Mark Order as Shipped
- Templates
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General
FedEx ETD
This article reviews how to use ETD in your Extensiv Order Manager account if you have at least one FedEx account set up in Settings > Shipping Providers.
NOTE
To utilize ANY aspect of FedEx ETD, you must have it enabled in your FedEx account. You can reach out to the Order Manager Support Team via Live Chat or email to have our team enable this for you. Just make sure to confirm the FedEx Account Name you want to use ETD for.
NOTE: ETD is for international orders ONLY.
Configuring FedEx ETD
- Go to Settings > Shipping Providers > Configure ETD:
- Upload both Signature and Letterhead images - having both on file will help prevent potential issues down the line if one image is ever required but not on file.
NOTE
Uploading these images is required if you will ever be requesting the shipping provider to generate the ETD forms. You can still use this feature without uploading them if you will only ever be uploading custom documents.
- Once the Signature and Letterhead images have been added and saved, you're ready to submit ETD for an international order.
Using ETD with FedEx
- View an international order in the Orders module that is shipping with FedEx.
- Select the Customs tab to configure your international shipment options.
- Order Management will communicate that to the provider once the order has been shipped. At that point, printing the shipping label would result in automatically printing any document that is supposed to be included in the shipment packaging.
NOTE
There is an orderbot action for ETD called "Set Customs Document On Order." This will allow you to automate the ETD documents you want to be generated for specific orders. If the orderbot is applied, it will add the customs document to the order with the "Request Provider to Generate" option. The orderbot will not add a customs document with the "Upload Custom" option. Even if the order filter is fulfilled, if Order Manager detects that it is not an international order, it will not add the document.
Additionally, you still need to add customs declaration information to the international order as per usual.