Order Manager

Order Manager

22 Articles

Formatting Order Information When Shipping to US Territories

Different shipping carriers require packages going to US territories (like Puerto ...

Endicia's pay-on-use return labels?

Pay-on-Use Return Labels are NOT prepaid by your company, meaning that the postag ...

Integrating Endicia

Order Manager offers out-of-the-box integration with various shipping providers, ...

What are Orderbots?

Unique to Extensiv Order Manager, orderbots are your custom business rules design ...

How To Set Up Shipments Import

Once your orders have been shipped out to the customers by your suppliers, you ma ...

Setting Up Billing/Inventory Allocation Zones

In Order Manager, billing or inventory allocation zones are the collections of US ...

Reactivating an Orderbot

Once deactivated, an orderbot is no longer shown on your list of orderbots (only ...

[FAQ] What other Amazon marketplaces do you integrate with?

Aside from Amazon.com, other Amazon marketplaces we integrate with include: Amazo ...

Enable Shopify POS

This feature enables Order Managerto to separate your POS orders from other Shopi ...

Adding BigCommerce as a Sales Channel

  Order Manager offers out-of-the-box integrations with various sales channels. F ...

Does Order Manager Support Amazon Buy Shipping?

Only available for the U.S., U.K, & Germany. The Ship To Address on the order ...

Error: "The Shippers shipper number cannot be used for the shipment"

If you receive the error message “The Shippers shipper number cannot be used for ...

Shopify POS Location Capture and Orderbot

When a POS order on Shopify is placed and orders are downloaded in Order Manager, ...

Edit Shopify Order Items

The Basics You can now edit Shopify orders in Order Manager similar to how you ca ...

Order Export Configuration in the UI- Complete List of Order Export Fields

Amount PaidBill Duties To SenderBlank/EmptyBuyer E-MailBuyer NameBuyer UsernameCa ...

Error Message “Invalid Customs Item Data”

If you receive this error message when shipping an order with Endicia/USPS, that ...

FBA to FBM Conversions - Amazon North America Remote Fulfillment with FBA Sellers

As of September 15, 2020, Amazon has made a change to their API for remote FBA. T ...

Where does Extensiv Order Manager determine Inventory Value and COGS from?

The term "Inventory Value" refers to the dollar amount that each unit of a Master ...

BigCommerce Order Statuses

Order Manager will pull in orders in the following statuses: Awaiting Shipment Aw ...

Brexit for UK Inventory & Shipments

In-House Shipments using Endicia If you do not ship to the UK using Endicia, this ...

Customer Experience Upgrades

We have appointed specialized teams to assist you in all aspects of your Order Ma ...

Addressing missing Snapshot Data on July 9, 2023

In Trending Value, there was a sheer drop on July 9th, 2023 because of issues tha ...

Not finding the help you need?

Contact Support