| Help Center
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Order Sources
- 1ShoppingCart
- Amazon Direct Fulfillment
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Amazon Seller Central
- Error: Amazon MWS Developer Access is About to Expire
- Missing Amazon Seller Central Orders
- Amazon Inventory Error - An FBA offer already exists on this SKU
- Amazon Could Not Upload Tracking
- Amazon Inventory Sync Issue
- Amazon - Access to Orders.ListOrders is denied
- Amazon Marketplace Integration Overview
- Amazon Marketplace Alerts
- Amazon Marketplace Extra Fields
- Amazon - No valid marketplaces
- Amazon Ship Methods
- Setting Up Amazon Seller Central
- Amazon orders marked as late even when shipped same day
- Amazon Ship Confirmation Delays
- Amazon Marketplace Settings
- ApparelMagic
- ArcDynamic
- AspDotNetStorefront
- BigCommerce
- BlueCherry
- BrightSites
- ByDesign Freedom
- Centra
- ChannelAdvisor
- Cin7
- ClickBank
- Cratejoy
- CS Cart
- CSV Cart
- Dear Systems
- DemandStream
- DSCO
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Ebay
- eBay Integration Overview
- Setting Up Ebay
- eBay Settings
- Ebay Error - Variation level SKU should be supplied to revise a Multi-SKU item.
- How to find "Sales Record Number" in eBay?
- Inventory-based listing management is not currently supported by this tool - Ebay
- Ebay listings not syncing with Extensiv Integration Manager
- Ebay Auth token is expired
- You've reached the number of items you can list - Ebay
- Using eBay Global Shipping Program
- Ecwid
- Etsy
- Faire
- Feature List
- Forecastly
- Goldbelly
- Google Shopping
- Groupon
- Houzz
- Infusionsoft
- Integral Group
- Joor
- Lightspeed Retail
- Linnworks
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Magento
- Setting Up Magento
- Setting Up Magento 2
- Magento 1 Settings
- Magento 2 Settings
- Supported Plugins - Magento
- Invalid api path - Magento
- Magento 2 Permissions Error
- Magento orders missing products
- SOAP extension is not loaded - Error Message
- Access Denied - Magento
- Invalid carrier specified - Magento
- Magento Shipment Emails Don't Include Tracking Number
- Neto
- NetSuite
- Nexternal
- OnBuy
- OpenCart
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Order Manager
- Extensiv Order Manager Integration Overview
- Setting Up Extensiv Order Manager
- Extensiv Order Manager Settings
- Initialize Inventory Sync For New Extensiv Order Manager Products
- Extensiv Order Manager Warehouse Name or Warehouse ID error
- Setting Up ShipStation as an Order Destination for Extensiv Order Management
- OrderBot
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OrderStream
- Performing tests inside CommerceHub Testing Portal
- Setting Up CommerceHub OrderStream
- CommerceHub OrderStream Settings
- CommerceHub OrderStream Invoices
- CommerceHub Required Resources
- CommerceHub Orders Late or Not Shipped
- CommerceHub Inventory Not Updating
- CommerceHub Confirmation Error - PO does not exist for this relationship
- CommerceHub Confirmation Error - PO is not in a state where this action can be applied
- Setting up Merchant SKUs and UPCs - CommerceHub
- CommerceHub Walmart.com
- Overstock.com
- PayPal
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PrestaShop
- Setting Up PrestaShop
- PrestaShop Settings
- Error pulling mapping code from PrestaShop
- Internal error. To see this error please display the PHP errors. - PrestaShop
- Blank Tracking Number - PrestaShop
- Shipping Confirmation Error - PrestaShop
- Unexpected HTTP Status 302 - PrestaShop
- Fatal Error - PrestaShop
- Internal Server Error 500 - PrestaShop
- Pulse Commerce
- Quickbooks
- Radial
- SalesForce
- Shift4Shop - 3DCart
- ShipStation
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Shopify
- Shopify Payment Status Info
- Shopify Inventory Not Syncing
- Shopify Integration Overview
- Setting Up Shopify
- Shopify Settings
- Shipping Method Setup - Shopify
- Shopify Filter Order Rules
- Shopify - Line Items: must be stocked at the same location
- Shopify Products say: Unavailable on Extensiv Integration Manager
- How to Ignore Shopify POS Orders
- Shopify - This action requires write_orders scope
- SPS Commerce
- Squarespace
- Sticky.io
- Teapplix
- UltraCart
- Uniware ClearConnect
- Unleashed
- Veeqo
- Vend POS
- Vin eRetail
- Volusion
- Walmart Marketplace & DSV
- Wayfair
- Web Shop Manager
- Wish
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Wix
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WooCommerce
- Setting Up WooCommerce
- Setting WooCommerce Timezone
- WooCommerce Settings
- Sorry, you are not allowed to create resources - WooCommerce
- Fix WooCommerce Permissions
- Error adding notes to order - WooCommerce
- WooCommerce reported a file not found error
- Invalid response from WooCommerce
- WooCommerce Confirmation Methods
- WooCommerce Inventory Sync
- Conflicting Order Numbers - WooCommerce
- Cannot connect to WooCommerce site
- WooCommerce Ship Methods
- Cannot communicate securely with peer - WooCommerce
- API key provided does not have write permissions - WooCommerce
- Xero
- XML Cart
- Yahoo Stores - Small Business
- Zoho Inventory
Invalid response from WooCommerce
Problem
You are receiving the following error message in Extensiv Integration Manager:
Invalid response from WooCommerce.
Integration Manager only uses the native functionality built into WooCommerce without modifying it in any way. Integration Manager does not need nor provide a WooCommerce Plugin.
Solution - Status 500
This is caused by an error in your WooCommerce site (status code 500). The most common reasons are a plugin you installed or a customization made to your WooCommerce installation. Because Integration Manager does not modify WooCommerce and WooCommerce is hosted on your own servers, you must find and resolve this issue yourself or with the help of your existing IT/Support. However the information below can help to diagnose the problem.
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Turn on WooCommerce debugging. This will allow Integration Manager and others to see the exact error message WooCommerce is reporting.
- Lean how to turn on debugging here: https://docs.woocommerce.com/document/debug-info-internal-server-500-error/
- Be sure to turn off debugging after the issue is resolved.
- Lean how to turn on debugging here: https://docs.woocommerce.com/document/debug-info-internal-server-500-error/
- Check the WooCommerce error logs as well as the web server error logs on your server. They will contain the error message and usually point to the location in the WooCommerce code causing the error.
This information will help you identify the plugin or change causing the error. You will then need to do one of the following:
- Disable the plugin
- Contact the plugin's support and report the issue so they can fix it
- Work with your IT team or WooCommerce support to fix the issue in WooCommerce.
If you determine which plugin was causing your issue, please let Integration Manager support know.
Solution - Status 403
This is caused by a misconfiguration with your WooCommerce server (status code 403). Please work with your server admin or other IT resources to ensure you have properly configured both WooCommerce and your web server.
403 means that your web server is refusing access to certain URLs. Make sure that your server is allowing access to the following endpoints and all subdirectories:
- /wc-api/
- /wp-json/wc/
Other possible causes:
- Your webserver configuration that is stripping off Basic Authentication Headers.
- You have installed a plugin which modifies the standard WordPress/WooCommerce API authentication
- There are some reports of the PHP-FPM module causing authentication issues. It is not clear what configuration options here may be blocking the authentication headers.
Solution - Status 301 or 302
This is caused by a redirect on your site. When Integration Manager attempts to connect, we are redirected to a different URL. To solve this, the URL entered in Integration Manager must be corrected. You can test this by adding "/wp-json/wc/v2" to the end of your store URL and visiting it in a browser. Check if the browser URL changes to a different address.
This is most commonly caused if you enter your Store URL as http:// when it is actually https:// or including/excluding the www. portion of your URL when your site expects it the other way around.