ShipStation Pick Pack Integration
2.2 min read
|Shipstation Pick Pack Overview
This article reviews how to set up a ShipStation Classic integration in Warehouse Manager.
In this integration, order information is 'pulled' from ShipStation into Warehouse Manager. Be sure to generate your ShipStation API access keys, if you've never generated them before.
Shipstation Pick Pack Details
The purpose of this document is to outline the integration between Warehouse Manager and Shipstation. The integration is sold as is. Any customization or modification is subject to additional development and support costs. Please speak to your Warehouse Manager representative to discuss this.
Integration Cycle
The Shipstation to Warehouse Manager integration is automated and runs on a 10-minute cycle.
Products
Products are automatically synced from ShipStation to Warehouse Manager, providing that they have an SKU number associated with them in Shipstation. Products in Shipstation will be created when an order comes through Shipstation with that product on it. They can also be imported via the Shipstation import tool.
Product Field Mappings:
| Shipstation | Warehouse Manager |
|---|---|
| SKU | Part Name |
| Product Name | Part Description |
| Product Name | Client Description |
| Unit Price | Rate / Line Item Rate |
| Fulfillment SKU | Custom9 / Order Line Item Part # |
| Weight | Shipping Weight |
Orders
When an order is entered into Shipstation it will automatically sync to Warehouse Manager once the next integration cycle runs. The Custom Field 3 in Shipstation will be populated with ‘Imported Into Scout’ once the sync happens. You may have to adjust your Shipstation View to see this status.
Order Field Mappings:
| Shipstation | Warehouse Manager |
|---|---|
| Order # | Doc Number |
| Shipping Information | Location City, State, Zip, Address |
| SKU | SKU |
| Unit Price | Line Item Unit Price |
| Customer Email | Client Email |
| Shipping Paid | Order Shipping Paid |
| Tax Paid | Order Tax |
| Customer Notes | Order Notes |
| Hold Until Date | Order Hold For Pick Date |
| Requested Shipping Service | Shipping Type |
| Marketplace Name | Marketplace Name |
| Store Name | Store Name |
| Ship From Location | Source Warehouse |
Order Statuses
There are 3 statuses that an order can be set to in Shipstation in regard to the Picking Status. These can be found in Custom Field 3 in Shipstation.
- IMPORTED INTO SCOUT – The Order has been synced to Warehouse Managerand has not been picked.
- FULLY PICKED – All line items on an order have been picked in Warehouse Manager
- PARTIALLY PICKED – Only some of the line items have been picked on the order in Warehouse Manager.
Shipments
As you create labels and ship orders in Shipstation, the tracking information is passed back into Warehouse Manager in the form of a carton on the order:
| Shipstation | Warehouse Manager |
|---|---|
| Order Number | Order / Doc Number |
| Tracking Number | Carton Tracking Number |
| Ship Date | Carton Created Date |
| Shipping Cost | Carton Carrier Fee |
| Insurance Cost | Carton Insurance Fee |
| Carrier Code | Carrier Code and Carrier Name (UPS, FedEx, Etc) |
| Service Code | Service Code and Service Name (Ground, 2 Day, Etc) |
Updating Orders / Cancelling Orders
Updating Orders:
If you would like to update an order that has already been marked ‘IMPORTED INTO SCOUT’, first make the changes within the Shipstation order. When changes are complete clear the Custom Field 3 status in Shipstation. This will initiate any changes to be pushed to the existing order in Warehouse Manager.
Canceling Orders:
If an order is canceled in Shipstation it will be deleted automatically from Warehouse Manager, as long as the order has not been picked/shipped.
Splitting / Combining Orders
Splitting Orders
When splitting orders in Shipstation, the change will be reflected in Warehouse Manageras long as the orders have not been Picked in Warehouse Manager. The original order in Warehouse Manager will adjust to only include the remaining lines, and the new order will sync normally. No user interaction is needed for this to take place.
Combining Orders
When combining orders in Shipstation, the change will be reflected in Warehouse Manager. The surviving order in Warehouse Manager will remain and have the new lines added. The order that has been combined will be deleted from Warehouse Manager, providing the order has not already been picked.