Consulting Services
0.8 min read
|Extensiv offers a number of consulting services that are focused on educating you on industry best practices and enhancing your operational efficiency. Whether you need assistance on configuring your WMS data or streamlining the processes in your warehouse, our 3PL experts are here to get you where you need to accelerate customer acquisition and scale your business.
This article reviews the list of consulting services offered by our Professional Services team. Click on a Service link below, or select the relevant article in the left menu, to navigate to additional details.
If you're interested in getting started with one of the services listed below, please reach out directly to your Customer Success Manager (CSM) or let us know at customersuccess@extensiv.com.
| Service | Description |
| Ask the Expert | 2-hour engagement advising on WMS-related questions, including billing, return processing, etc. |
| Best Practice Consultation | 5-hour engagement focused on advising on best practices and recommended workflows for onboarding new customers |
| Custom Report | Creation of one custom report |
| Add a Customer | Full configuration of one customer in 3PL Warehouse Manager |
| Developer Enablement |
Base: Access to Report/Billing API Premium: Access to Report/Billing API + Developer consultations |
| Premium Account Services |
*System Admin: 3 hours of monthly support *Project-Based: 3 hours of monthly support Full Service: 8 hours of monthly support |
| On-Site Visit | 2-day, in-person training of 3PL Warehouse Manager |
| Custom Consulting | Scope of your unique needs |