Ask the Expert
0.4 min read
|Ask the Expert is a two-hour engagement with a product expert that covers one to two topics for deeper discussion. Chargeable cases that cover one topic fall under Ask the Expert.
For this engagement, you can pick from two of the following topics:
- Billing Configuration
- Invoicing
- Outbound Serialization
- Item Setup
- Item Assembly vs Item Alias
- Customer Setup Options
- Purchase Order Workflow
- Return Processing
- Inventory Management
- SmartParcel Questions
- SmartPack Questions
- SmartScan Questions
- Reporting Questions
- International Shipping
If you're interested in learning more about or getting started with an Ask the Expert, please reach out directly to your Customer Success Manager (CSM) or let us know at customersuccess@extensiv.com.