Getting in Touch with Billing Manager Support
0.3 min read
|- General support or technical questions: support-3plwms@extensiv.com
What to Include in your Email?
To help expedite troubleshooting, please provide the following:
- Pages where you encountered the issue
- Steps to reproduce the issue
- Reference/transaction numbers (or any other relevant details)
- Screenshots
Never share credentials (e.g. usernames and password) in plain text.
Instead, indicate to Support that you have confidential credentials to share and ask for the best practices to do so securely.