Customer Success

Chatting with a Support Specialist

To access the Support Portal,

  1.  Login to the Extensiv Help Center.
  2.  Scroll down to the bottom portion of the page and click the Contact Support button. The Chat Support will be the second tile from the top of the page. 
  3.  (Optional) Click on the following link to be redirected to the corresponding page. 

How to Use Chat

This link opens a page in a new tab with information on how to contact Extensiv for help.

 
 

 

Note!

  • Chat Support standard operating hours are Monday - Friday, 5:00 AM - 5:00  PM PST ( 8:00 AM - 8:00 PM EST)
  • After hours support will be available for critical issues on some products
 

 

Not finding the help you need?

Contact Support